2016-07-03

Microsoft just paid out £7,500 compensation to a Windows 10 user – could you be next?

WOMAN wins mega payout after Windows 10 was installed without her permission.
Microsoft just paid out £7,500 compensation to a Windows 10 user

PAYOUT: Woman wins $10,000 after Windows 10 was installed on her PC

Microsoft is desperate for all its users to upgrade to Windows 10.

The new operating system launched last year and the US tech firm has been pushing it on Windows fans ever since.

Microsoft recently confirmed that it has now changed its update policy for Windows 10 from "optional" to "recommended".

With Windows 10 now a recommended update, users of Windows 7 or 8 may find their PCs have downloaded the new OS without them knowing.

But this aggressive strategy appears to have landed Microsoft in a bit of trouble, with a California woman winning $10,000 (£7,500) from the firm.

Microsoft just paid out £7,500 compensation to a Windows 10 user

The woman alleged that her work computer became slow and unreliable after automatically upgrading itself to Windows 10.

Speaking about her landmark case, Teri Goldstein told the Seattle Times: “I had never heard of Windows 10,

“Nobody ever asked me if I wanted to update.”

The case was won in May and although Microsoft sought an appeal the firm has now decided to back down.

In a statement to the Seattle Times, Microsoft denied any wrongdoing and said it dropped the case to avoid further legal costs.

It's currently unclear if more Windows users will now be able to claim compensation from Microsoft but it could open the floodgates.

Microsoft has said that the operating system will not actually install itself unattended and it says that users will be able to reject the upgrade or reschedule it for a time that's more convenient.

In a statement the firm said "We are committed to making it easy for our Windows 7 and Windows 8.1 customers to upgrade to Windows 10,

"We updated the upgrade experience today to help our customers, who previously reserved their upgrade, schedule a time for their upgrade to take place."


Source: Daily Star UK

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